This eLearning was created for a local remodeler. Problem: Potential clients have no idea how to choose a contractor and seem to base their choice on costs only. The client has customers who have had poor work or work left unfinished by non-licensed contractors that they need to have fixed. Upon further research and discussion, the solution to build an eLearning product to educate potential customers on how to choose a contractor. The product was not intended to steer the customer toward the client, but to educate them on the process so they could have the confidence to choose for themselves the best contractor for their project.