If you know how the brain works, you will know how to run an effective training session.

• Show the participants a complete picture of what they will learn during the session and before you start the training, ask people who know about the topic, invite them to share that knowledge with the rest of the team through a forum.
• Studies show that if you guess an answer or even select an incorrect option, you are more likely to remember it than if you had been taught it. Do puzzle or riddle activities to spark curiosity.
• Turn abstract ideas into something concrete. If you are going to explain the route of a project, use visual images that define it and ask participants to identify actions they have taken at each stage.
• Stress only works when our body needs to prepare for danger, not for learning. Avoid games or activities that leave the participant with high levels of stress or that frustrate them for not having succeeded. Use breathing activities to help people connect with the training.
• Look at the information you provide like food, people who eat at a buffet, are eager to try everything and at the end are left with a feeling of heaviness because their body is not prepared to digest so much information; those who decide on a gourmet or a la carte food, choose what will really nourish them and at the end they enjoy it. So ask yourself, is it necessary to provide all this information, will it be nutritious for the participants, have I structured this information in such a way that they can digest it?
• Once you complete a learning objective, give people time to write down or share what they have learned and generate ideas on how to put it into practice.

Repeat, repeat, repeat: Have you ever been taught a new feature of Excel that you don’t use often, and then when you want to use it, you can’t remember it? Those who have to do the repetitions are the people who are learning. Generating practice spaces helps people adapt learning to different situations.
Use stories to help people remember, create moments where people can make their own podcasts or YouTube videos to explain the topic.
For knowledge validations, use mostly open-ended questions, as they involve people having to recall what they have learned.

Spaces for recall

• After 10 minutes
• At the end of the session
• 24 hours after the session
• One week after
• One month later
• Three months later
• By the sixth month, this learning should be solid