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I have some errors in my responsive project that I can’t fix.
Hi! I am working on my first Captivate project (which will be published as an HTML on an LMS) and made it responsive somewhere along the way without intending to or understanding what that meant. So, here I am, and it’s almost finished, but I have a couple of problems:
1) It loads with an initial blank white screen (I saw that previously you could fix that with autoplay, but apparently not anymore?)
2) At several points in the project, it loads another white screen requiring the user to press a play button for the project to continue. Can I get rid of this?
I do have a button on many static slides where the user can forward to the next slide if they finish reading before the time on the slide runs out. Could any of the above issues be related to that?
Thanks!
Melissa
Hi! I am working on my first Captivate project (which will be published as an HTML on an LMS) and made it responsive somewhere along the way without intending to or understanding what that meant. So, here I am, and it’s almost finished, but I have a couple of problems:
1) It loads with an initial blank white screen (I saw that previously you could fix that with autoplay, but apparently not anymore?)
2) At several points in the project, it loads another white screen requiring the user to press a play button for the project to continue. Can I get rid of this?
I do have a button on many static slides where the user can forward to the next slide if they finish reading before the time on the slide runs out. Could any of the above issues be related to that?
Thanks!
Melissa
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Following in case I need this – I’m in uni right now and will need to publish a project I create.
For some weird reason, today my first answer has re-appeared. My apologies to those who have to read a similar answer twice… I cannot delete a superfluous answer myself.
Hmm… my first answer has been deleted for some reason. I had answered most of your questions in that one, which is very annoying. I will try to recreate.
The decision to create a responsive project is made from the start, in the Welcome screen. It will immediately give you the Fluid Boxes workflow, which is not that easy if you are new to Captivate. Bad news is that you cannot just convert such a project to a non-responsive project.
For the static start screen, which was introduced with version 9.1 to cope with the at that moment recent banning of Autoplay by all web browsers there are several solutions. Inserting a poster image is perhaps the easiest one. Have a look at this blog:
http://blog.lilybiri.com/poster-image-autoplay
For the slides which do not play automatically, you need to check the Properties panel for the slide (nothing selected on the slide). Go to the Actions tab and look at the On Enter event. It may have been set to ‘Pause’ which would mean that the playhead is stalled at the first frame. It could even be ‘Pause’ on the On Exit event of the previous slide. I mention this because several slides in the Quick Start Projects (Asset panel) do have ‘Pause’ for either event.
Inserting an interactive object (button) on a slide may result in having the slide pause at a pausing point. You can see that pausing point in the Timeline, and change it either by mouse move or by using the Timing panel. I posted a link to a blog about pausing the timeline in that other (previously second) comment.
Here is the link to that blog:
http://blog.lilybiri.com/pausing-captivates-timeline
Even if you hate reading, please take some time to read this post. Lack of understanding Captivate’s timeline is one of the primary caused for problems when you are new to Captivate.
You decide in the welcome screen immediately for a responsive or a blank (=non-responsive) project. It is indeed a common mistake to start with a responsive project, which adds a level of difficulty when you have not yet mastered the basics.
There is no easy way to switch from a responsive project to a non-responsive project if you used the Fluid Boxes workflow, which is very probable since that is the only one which tutorials talk about.
You can use a poster image to avoid the white static screen, which is due to the fact that browsers did ban autoplay many years ago. Have a look at this blog:
http://blog.lilybiri.com/poster-image-autoplay
For the slides in the project which do not play automatically, can you have a look at the Actions tab in the Properties panel for the slide. Slide Properties are visible when no items are selected on the slide. Maybe the On Enter event is set to ‘Pause’. That is the case for some of the Ready-to-go slides in the Quick Start Projects (Assets panel).
I will add another comment with another link to a blog, which you really need to read because it explains the Pausing of timeline.
Lieve, you were exactly right that Pause was set as the On Enter action. I was using template slides and had no idea that was the problem. Thank you so much for sharing your hard-earned wisdom on this!
Those are not template slides, but slides from the Quick Start Projects. A template in Captivate is something different, those are cptl-files which are rather buggy at this moment.
I have never understood why they use Pause for slide events in those Quick Start Projects, even asked about them but never got an answer. It makes it very confusing, I wrote a couple of blog posts about fixing those events. Here is one link:
http://blog.lilybiri.com/editing-ready-to-go-slides-quick-start-projects-part-2-interactions
