April 30, 2022
How do I see my account and point status?
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(5)
April 30, 2022
How do I see my account and point status?
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Hi all,

I’ve just joined the Adobe Captivate community. I’m trying to learn new things and earn points while I’m at it in order to get the incentives (like free Captivate for 3 months, etc.). From all the online tutorials I’ve watched, I think I’m supposed to have access to see my account and points from the top right hand corner of the discussion board. I only see a little notification bell and search bar. Can someone point me in the right direction to see where I can see my status in terms of points?

5 Comments
2022-06-15 23:08:20
2022-06-15 23:08:20

Try zooming out your browser window – I had my zoom set at 100% and couldn’t see my profile icon, but once I zoomed out to 80% I could see it!

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2022-05-19 16:57:52
2022-05-19 16:57:52

I don’t see a profile thumbnail either from this screen. Screenshot attached showing top right of my screen as I write this.

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chantes61660841
's comment
2022-05-19 17:30:10
2022-05-19 17:30:10
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chantes61660841
's comment

Zoom out a little and you should be able to see it

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2022-05-10 11:27:33
2022-05-10 11:27:33

On the top right corner of this page you’ll find the default profile image thumbnail to navigate to your profile. You can see your current and lifetime points from that page. You need to reach out to elcommunity1@adobe.com to redeem your current points and avail the incentives.

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Ishan Mukherjee
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2022-05-10 11:30:30
2022-05-10 11:30:30
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Ishan Mukherjee
's comment

Can you share some screenshots of what you are experiencing to elcommunity1@adobe.com? Ideally you should be able to click your profile thumbnail from any page on the website.

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