April 5, 2022
SCORM 2004 LMS Finish trigger issue
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(14)
April 5, 2022
SCORM 2004 LMS Finish trigger issue
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(14)

Hi, I seem to be having an issue with a test course I’m making (sorry, the .zip attachment feature is currently broken for me).

It’s a SCORM 2004 course (with a quiz) that I run from my own LMS with a SCORM 2004 API listener, which sends data I’ve recorded back to my server. The LMSFinish function trigger initiates the POST action.

However, on completing the course (pass or fail), my backend is not sent anything, which I guess means the API’s LMSFinish function was not triggered.

Another thing that is weird…If I open the course again, and then close it, the LMSFinish function does trigger.

I believe this could be because of the way the course is set up in Captivate. I have made other SCORM 2004 courses from other vendors, and these have never given me any problems.

Does anyone have any advice on how to always trigger the correct exit strategy on completion when taking course with a quiz (pass or fail)?

Thanks.

14 Comments
2022-04-08 10:29:49
2022-04-08 10:29:49

I had a look at the screenshots. Can you please change the option ‘Required’ under Quiz settings back to ‘Optional’. From experience I know that such a strict requirement often leads to problems. Use the LMS features.
I would also recommend to take out the Back button on quiz slides, because that will create a lot of confusion for the learner. If they navigate back to an already answered question the answer will be blocked and they are stuck.  They can use the playbar to move around, but the option ‘Hide playbar for quiz’ is much better as well. That will force the learner to continue in the quiz, since the only way to proceed is to answer the question and finishing the two-step submit process.

I miss the Reporting setup,  maybe because you had to insert one screenshot for each comment?

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Lieve Weymeis
's comment
2022-04-11 12:01:18
2022-04-11 12:01:18
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Lieve Weymeis
's comment

Sorry I missed the reporting screen. Here it is.

Attachment

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Leon23903030dv78
's comment
2022-04-11 13:21:27
2022-04-11 13:21:27
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Leon23903030dv78
's comment

Some LMSs have problems to evaluate ‘100% slide views’. I would not use that criterion, or at least lower the %. It is possible that slides need to be viewed to their last frame and that is often not the case, to have that 100%. There are other ways to force the learner to view all slides, although that will not necessarily increase the learning efficiency. Viewing is not the same as understanding and mastering.

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Lieve Weymeis
's comment
2022-04-11 14:00:49
2022-04-11 14:00:49
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Lieve Weymeis
's comment

Thanks, Lieve. I managed to get it working now with your recommendations. I also changed Quiz > Reporting >Template – to “SendTrackingDataAtEnd” which was previously on Default.

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Leon23903030dv78
's comment
2022-04-11 14:04:09
2022-04-11 14:04:09
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Leon23903030dv78
's comment

Default template is to send data after each question slide. Sending at the end can have advantages, but if something happens which causes to have the course interrupted, data will not have been sent and learner will have to restart completely. Just a warning…

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2022-04-08 06:36:38
2022-04-08 06:36:38

Advanced

Attachment

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2022-04-08 06:36:22
2022-04-08 06:36:22

Pass or fail

Attachment

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2022-04-08 06:35:32
2022-04-08 06:35:32

Hmmm… Looks like I can only attach one at a time.

Attachment

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2022-04-08 06:34:15
2022-04-08 06:34:15

Ok, lets try this.

Attachment

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2022-04-08 06:31:16
2022-04-08 06:31:16

Hmmm… It appears the pasted screenshots didn’t appear after being submitted.

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2022-04-08 06:29:57
2022-04-08 06:29:57

Ah, Sorry. You’re right. It’s a bit risky.

…why not insert the published project with Add Captivate?

I hope this means adding the .cptx file as an attachment.

Here are the screenshots.

Thanks.

Attachment  Finnish_3.cptx

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2022-04-07 08:06:39
2022-04-07 08:06:39

Why did you not insert the images, using the Add Media button? For security reasons I always hesitate to download files from external resources. Same with the zip file, why not insert the published project with Add Captivate …?

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2022-04-06 13:12:02
2022-04-06 13:12:02

Can you post a screenshot of the Reporting set up?

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