June 21, 2022
Activation error
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I try to enter to Captivate 2019 and it tells me that there is an error with the activation and I cannot use it.
A couple of months ago I had a Captivate business account and it worked perfectly, does anyone know why?
I think maybe it's because I now have a personal account.
I am very stressed, because I am paying for a program that I cannot use.
The error literally says "An error has occurred during activation"
6 Comments
2022-12-12 05:50:36
Hello,
Please mail your concern to CaptivateHelp@adobe.com and follow up with the team.
Regards
Community Moderator
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