August 9, 2022
Black screen on Adobe CP
Philipp252299283ub2 Follow
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August 9, 2022
Black screen on Adobe CP
Philipp252299283ub2
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Hi All,

when i open a file from a colleague to edit something, it opens but i can see only the small preview slides on the left side, no full screen on the monitor.
I have a Mac (IOS 12.5) and using Adope CP 2019 version.

Anyone who can help me on this issue?

Thanks

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kdmemory
2022-08-13 17:40:15
2022-08-13 17:40:15

Hi Philipp

You probably mean a Mac (MacOS 12.5) which is a Monterey Version? For this you’d need Adobe Captivate 11.8 to work properly. Find your version in the Captivate Menu under Adobe Captivate/About Adobe Captivate…

Release notes for Captivate 11.8

Klaus

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