October 21, 2022
The sound disappears when I press the fast-forward button during playback
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October 21, 2022
The sound disappears when I press the fast-forward button during playback
Miho Adachi is an instructional designer. Her previous role was a trainer at a major Japanese consulting company. She did on-site training over 100 days per a year from September 2001 to April 2019. During that time, she was a member of a new program development team and worked on localization of overseas programs. She attended the Adobe Captivate Specialist course in May 2019. After passing the assessment, she is independent and engaged in e-learning consulting and design.
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This question is about using the skin editor in Adobe Captivate 2019 and displaying the playback control bar.
In the published project, press the fast-forward button during playback.
Then, the screen progresses faster, but the sound disappears simultaneously.

Whether this phenomenon is a matter of course or whether I have not made any necessary settings, I continue to be unable to solve it.

Please let me know if anyone has faced a similar issue or has any tips. Thank you.

3 Comments
2022-11-27 14:02:42
2022-11-27 14:02:42

You’re welcome!

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2022-10-25 13:01:14
2022-10-25 13:01:14

You posted the same question on the Adobe forum. I will not repeat the answers, please have a look at this thread:

https://community.adobe.com/t5/captivate-discussions/the-sound-disappears-when-i-press-the-fast-forward-button-during-playback/td-p/13284339

 

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Lieve Weymeis
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2022-11-27 12:04:38
2022-11-27 12:04:38
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Lieve Weymeis
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Thanks ‼ I appriciate for your answer on the Adobe forum.

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