August 10, 2023
All New Adobe Captivate continuously loads the first slide without progressing
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August 10, 2023
All New Adobe Captivate continuously loads the first slide without progressing
With three years of experience as a Digital Learning Developer, I specialize in creating engaging and interactive learning content. My primary tools of choice are Adobe Captivate Classic (formerly 2019) and Adobe Captivate. These robust authoring tools have enabled me to create interactive and dynamic eLearning courses that cater to a diverse range of learners. I'm also skilled in video editing, adding storytelling elements and animations, and enhancing instructional videos. I use this skill to enhance the visual appeal and instructional value of my eLearning materials.I'm also on a continuous journey of self-improvement, and one of my current pursuits is 3D modelling. As technology evolves, so too does the potential for innovative learning experiences. By diving into 3D modelling, I aim to create interactive and immersive environments that truly captivate learners and enhance their understanding of complex concepts.Thank you for taking the time to explore my portfolio. If you have any questions or would like to discuss potential collaborations, please don't hesitate to reach out. Connect with me on Facebook, LinkedIn and YouTube to stay updated on my latest projects and professional endeavours. Thank you for visiting my portfolio!
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Update: this problem has been solved by Adobe Support Engineer. All that needed to be done was to delete all previous (old) Adobe Captivate 2019 install files and the (old) library. After that, both versions work like a dream.

Hi everyone

I attempted to use the latest version of Adobe Captivate, but unfortunately, I was not successful. Despite installing and uninstalling the software three times today, the program continuously loads the first slide without progressing any further. I even left it for 30 minutes, but it still did not work.

I have attached a screenshot to show the point at which All-New Adobe Captivate became stuck.

Do you have any suggestions? I would appreciate any input.

Kind regards

Filip

1 Comment
2023-08-18 10:18:20
2023-08-18 10:18:20

Hi Filip, that’s great to hear. Thanks for the prompt response and it helps the other users. This will be the answer to the original query.

Regards

eLearning Team


Update: this problem has been solved by Adobe Support Engineer. All that needed to be done was to delete all previous (old) Adobe Captivate 2019 install files and the (old) library. After that, both versions work like a dream.

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