Overview

I think it is important to consider alternate approaches for businesses to invest in training. I encourage consider your partners and extended enterprise ecosystem in order to maximize your potential and ensure sustainable growth. By providing comprehensive training programs, businesses can promote alignment, collaboration, and a shared understanding of goals among their partners and extended enterprise ecosystem.

Collaboration & Partnership

Investing in training helps foster a culture of collaboration and partnership. When partners and members of the extended enterprise ecosystem are equipped with the necessary skills and knowledge, they are more likely to work together efficiently and effectively. Establishing a culture of collaboration and partnership is of paramount importance in any organization or community. This approach fosters an environment where individuals come together, pooling their diverse skills, knowledge, and experiences, to work towards a common goal. By working collaboratively, people build mutually beneficial relationships, enhance productivity, boost innovation, and create a supportive and harmonious atmosphere.

One key reason why establishing a culture of collaboration and partnership is vitally important is the power of collective intelligence. When individuals from different backgrounds come together, each contributing their unique perspective, it leads to the formation of a stronger and more creative team. This diversity of thought and perspective allows for more informed decision-making and problem-solving, as people bring different skills and expertise to the table. By valuing collaboration, organizations can tap into a wealth of ideas and innovations that may not have been discovered through a single approach.

Partnerships, both internally and externally, are also crucial for success. Building strong partnerships within an organization enables teams to work together towards a shared vision, aligning their efforts to achieve common objectives. Furthermore, establishing partnerships with external stakeholders, such as customers, suppliers, and community organizations, helps create a network of resources, expertise, and support that can greatly benefit the organization. Collaborating with external partners allows for the exchange of knowledge, resources, and innovative ideas, driving growth and sustainability.

Training the Extended Enterprise

Training your extended enterprise (partners and customers) can really move the needle. Educating your customers can really offset the number of calls made to your support teams. It can also provide consistent messaging across the organization.

The challenges and complexity for delivering learning grow exponentially when the learning audience is made up of disparate groups of people that are not employees. This is the extended enterprise, and can include customers, channel partners, distributors, resellers, franchisees and more.

Here are two really effective metrics to consider when measuring the impact of training your extended enterprise.

Supporting disparate learning audiences can be complex.

Which technology characteristics are important in supporting Extended Enterprise learning?

Additional areas of focus for organizations that are interested in training the extended enterprise