Problem Statement:

Can we show the original completion date for the purged users when they are added back.

Role: Admin

Brief Description:

There are cases Admin purges the user accidentally. When the user was added back to the account and Admin wants to update user completions with an original completion date in the past?

Steps to be carried out by Admin:

Migration is the only solution to add historical data to Prime.
Note: Back-dated completions cannot be marked from the backend as well.

Workaround (If Any):NA

References Material (If Any):

https://helpx.adobe.com/captivate-prime/integration-admin/feature-summary/migration-manual.html

All Comments
Sort by:  Most Recent