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According to a recent Forrester report, 79% of leaders view customer education as critical to their customer experience strategy. However, a staggering 77% of these programs struggle due to factors like employee tech debt, reduced effectiveness, and siloed teams.
Join Marcin Klos and Vanessa Eyre as they delve into how organizations can combine effective learning strategies with the right technology to make customer education programs successful and explore how to turn customers into loyalists.
Panel Speakers:
-
Marcin KlosService Owner Training
Lufthansa Systems -
Vanessa EyreManager Workforce Transformation Consulting
PwC -
Kirti SharmaDirector of Product Marketing
Adobe
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According to a recent Forrester report, 79% of leaders view customer education as critical to their customer experience strategy. However, a staggering 77% of these programs struggle due to factors like employee tech debt, reduced effectiveness, and siloed teams.
Join Marcin Klos and Vanessa Eyre as they delve into how organizations can combine effective learning strategies with the right technology to make customer education programs successful and explore how to turn customers into loyalists.
Panel Speakers:
-
Marcin KlosService Owner Training
Lufthansa Systems -
Vanessa EyreManager Workforce Transformation Consulting
PwC -
Kirti SharmaDirector of Product Marketing
Adobe
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