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Newbie
Some users might not have the fonts you are using in your project. It would be nice to have a way to choose which fonts will substitute them.
I am creating a project that uses the fonts Lato, Lato Black, Lato light which is a sans serif family. When opening the project in a mobile, the Lato fonts are randomly substituted by other fonts like Georgia or Arial.
Is there a way to control the fonts substitution in Adobe Captivate 12+? I can’t find this feature in the Fonts palette in the Theme Editor and other settings. It seems that this functionality was present in the captivate Classic.
I am creating a project that uses the fonts Lato, Lato Black, Lato light which is a sans serif family. When opening the project in a mobile, the Lato fonts are randomly substituted by other fonts like Georgia or Arial.
Is there a way to control the fonts substitution in Adobe Captivate 12+? I can’t find this feature in the Fonts palette in the Theme Editor and other settings. It seems that this functionality was present in the captivate Classic.
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Hi Jose,
Please update Captivate to 12.6. Open Cp > Go to help menu > Click on Check for updates.
OR
Refer to this link to install All new Adobe Captivate 12.6 update (https://www.adobe.com/products/captivate/vipdownload.html)
Once updated successfully > Create a new test project > Publish the output locally on the computer and on Mobile and check for the issue.
If the issue persists please drop an Email to: tcssup@adobe.com
You may also contact technical support team directly via phone (800-833-6687 for US & Canada) or chat (https://www.adobe.com/getsupport) for immediate assistance.
Thanks,
Adobe Support
Hi Jose,
Please update your Captivate to latest version of CP 12.6 (Help menu > Check for updates) OR use this link to download and install All new adobe Captivate 12.6 (https://www.adobe.com/products/captivate/vipdownload.html)
Once updated successfully create a new test project > Save it locally. Publish it on computer and on Mobile and check for the issue.
If the issue persists please drop an Email to tcssup@adobe.com.
You may also contact technical support team directly via phone (800-833-6687 for US & Canada) or chat (https://www.adobe.com/getsupport) for immediate assistance.
Thanks,
Adobe Support
