Hotspots not showing up in Captivate
June 18, 2025
Hotspots not showing up in Captivate
June 18, 2025

I add the first svg icon for the first hotspot and it shows up, even though in ‘States’ there is nothing. Every subsequent svg icon I add after that does not show up, even though I can see it in the Properties tab, in the ‘Icon’ section. It again shows nothing in the States though.

In the picture I’ve attached, you can see the ‘1’ icon showing no probs (even with nothing in States), then there is an invisible ‘2’ icon just to its right, then there is the invisible ‘3’ icon just to the right again, which is what I’m clicked on. You can see no icon, but the Callout is showing (and you can actually see the red ‘3’ icon in the Properties tab).

Everything is the same when previewed.

I’ve found almost nothing online. I have checked the timeline and everything is set to ‘Display until end of slide’. The ‘Normal’ state is not disabled (not that it shows anything anyway).

Help!

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2025-06-20 08:28:31
2025-06-20 08:28:31

Hi,

Thank you for your query.

We’ve shared a response to your query via email to assist you further. You may also contact the technical support team directly via phone (1800-614-863) or chat (https://www.adobe.com/getsupport) for assistance.

Here to help,

Adobe Captivate Support

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