Why won’t it let me change the animation settings on Captivate 12?
July 28, 2025
Why won’t it let me change the animation settings on Captivate 12?
July 28, 2025

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2025-07-31 11:54:24
2025-07-31 11:54:24

Hi,

Thank you for your query.

Please close Captivate and reset the preference from – ‘C:\Program Files\Adobe\Adobe Captivate\utils’  : – double-click on ‘CleanpreferenceWin’ to reset the preferences.
Relaunch Captivate and open a new project. Check on the new slide to add the text block and button and then assign an action to the button.
– Please let us know if it worked fine earlier for you.

Please feel free to write back in case of any further concerns.You may also contact the technical support team directly via phone (+1-800-833-6687) or chat ( https://www.adobe.com/getsupport) for immediate assistance.

Here to help,

Adobe Captivate Support

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