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Spinning wheel of death
I try to save even a blank file in Adobe Captivate and nothing happens. I get the spinning circle and it gets stuck there. I try to change the file location to go from OneDrive to something else as someone suggested but when I click the folder icon it does the same thing and gets stuck and doesn’t go anywhere to make the change.
I try to save even a blank file in Adobe Captivate and nothing happens. I get the spinning circle and it gets stuck there. I try to change the file location to go from OneDrive to something else as someone suggested but when I click the folder icon it does the same thing and gets stuck and doesn’t go anywhere to make the change.
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Hi Fiorella,
Please uninstall CP from the computer and select “Yes. Remove preference” during uninstall.
Once uninstalled successfully > Restart computer.
Refer to the below link > Click on download for All new Adobe Captivate as per your operating system and install the software and then check for the issue
https://www.adobe.com/products/captivate/vipdownload.html#
Thanks,
Adobe Support
