Unable to Preview, Review, or Open Published Project
April 26, 2026
Unable to Preview, Review, or Open Published Project
April 26, 2026
Followers: 0 people

After creating my project, my preview button is no longer working, my review link opens to a dead link, and I published the project to see if that would open, and same thing, a dead link. During creation, the preview button worked a couple times but now has stopped entirely. I used the “CleanReference.bit” to clear the cache and still nothing. If anyone has any ideas how to fix, please help.

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2026-04-27 16:45:51
2026-04-27 16:45:51

Hi ginas2002,

Thank you for your query.

We have sent an e-mail to address your concerns – kindly check.

You may also contact the technical support team directly via phone (+1-800-833-6687) or chat (https://www.adobe.com/getsupport) for assistance.

Here to help,

Adobe Captivate Support

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