September 3, 2010
New utility for deleting Adobe Captivate project cache folders
Comments
(27)
Views
(10988)
September 3, 2010
New utility for deleting Adobe Captivate project cache folders
Followers: 0 people
(27)
(10988)

Project cache in Adobe Captivate 5 helps you save and open projects faster. When you create a project in Adobe Captivate 5, a corresponding project cache folder is automatically created. This folder is saved in the project cache root folder specified in the project Preferences.

For more information on project cache in Adobe Captivate 5, see https://elearning.adobe.com/2010/07/cp5_project_cache_behind_the_s.html.

Over time, these cache folders may use up your system resources and you may want to delete the folders to optimize the resources. You can delete the folders using the ‘Clear Cache’ option in the project Preferences. However, this method can be time consuming if you want to delete multiple project cache folders simultaneously.

The new utility from Adobe, Clear Cache Application, lists all the Adobe Captivate 5 project cache folders on the system along with the corresponding project name, size, status of the project (opened or closed), date modified, and cache size. Using this information, you can decide which cache folders you want to delete and quickly delete multiple cache folders with a single click.

To install and use this utility, perform the following steps:

  1. Download dcache.zip and unzip the contents
  2. Double-click the file dcache.zip and follow the on-screen instructions to install the utility.
  3. After the installation, the Clear Cache Application opens and lists all the project cache folders in the default cache location.
    – To view the cache folders in a different location on your system, click Browse, and navigate to the location of the folder.
    – To delete a cache folder, select the check box that corresponds to the folder and click Clear. To delete all the folders, click Select All, and then click Clear. Please note that currently opened projects cannot be selected for deletion.
27 Comments
2018-10-25 20:29:39
2018-10-25 20:29:39

this file no longer works and i’ve seen others have the same issue on other blogs with this file displaying an error msg of:  The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

Like
2016-03-08 10:12:00
2016-03-08 10:12:00

does this application work for Capivate 8 files?

Like
(4)
>
Anonymous
's comment
2016-03-08 10:17:00
2016-03-08 10:17:00
>
Anonymous
's comment

Hi Sang, with Captivate 8, you have a direct button in Preferences window to Clear Cache.

Like
>
Anonymous
's comment
2016-03-31 03:51:00
2016-03-31 03:51:00
>
Anonymous
's comment

Thanks Pooja. What I wanted to know was do we need dcache.air to recover corrupt files in CP8 or do we have any option in CP8 for it?

Like
>
Anonymous
's comment
2016-03-31 15:52:00
2016-03-31 15:52:00
>
Anonymous
's comment

Hi Sang, once you clear the cache, you will not be able to recover the files.

Like
>
Anonymous
's comment
2016-05-17 21:09:00
2016-05-17 21:09:00
>
Anonymous
's comment

AAAaaarggghhhhhhhhhhhhh! And thus the problem I’m having currently.

Like
2015-06-02 23:06:00
2015-06-02 23:06:00

I can’t install the file. It says cannot install: installing and uninstalling this application is not allowed by your administrator.
I have administrative rights to the computer. Does anyone know how I can install this?

Like
2013-01-04 17:59:00
2013-01-04 17:59:00

I have downlaoded the dcache.zip and when I double-click it shows dcache air but when I click on it it doesnt load… just opens some folders that don’t work?????

Like
2012-11-16 00:28:00
2012-11-16 00:28:00

Does this work for 5.5?

Like
(1)
>
Anonymous
's comment
2013-01-10 03:05:00
2013-01-10 03:05:00
>
Anonymous
's comment

It does, yes.

Like
2012-08-02 12:12:00
2012-08-02 12:12:00

i have a project that is over 280mb and cannot reopen it in Captivate. I have located it in the cache using this program. How can I restore my project using this?

Like
2012-07-27 06:00:00
2012-07-27 06:00:00

I was able to install but keep getting a Cached Project is not found or is empty… Thank you for your help!

Like
2012-07-02 22:45:00
2012-07-02 22:45:00

Every attempt I have made to download and unzip this file fails. It is called dcache.air when saved to my computer. When I open it, I am told it is empty. I would appreciate it if this zip could be checked. I have tried downloading from this location and from the other one on adobe that has information regarding this cache utility. I am stumped and frustrated. Nice idea, but atm does not seem like I can get it or use it.

Like
(2)
>
Anonymous
's comment
2012-07-05 12:13:00
2012-07-05 12:13:00
>
Anonymous
's comment

Hello There,

I’m able to download it. I’ve sent you the file through mail. Can you please check?

Thanks,
Vish

Like
>
Anonymous
's comment
2012-07-27 05:51:00
2012-07-27 05:51:00
>
Anonymous
's comment

I am also able to install but the cache is not found/empty – were you able to find a fix? Thank you!

Like
2012-05-02 23:27:00
2012-05-02 23:27:00

Is there a mac version for the dcache program

Like
2011-12-02 20:51:00
2011-12-02 20:51:00

This did work thanks. Even though I am not the administrator on my computer I was able to complete (I already had regular free version of adobe installed with automatic updates). The steps I took were:
-Right click on the word dcache.zip from step one above and save it on the desktop.
-Right click on the icon on the desk top and select open with —-compressed zip folders
-Then double click on the dcache.air brown folder to start the install.
-Then follow step three from above.
Steph

Like
2011-07-27 22:15:00
2011-07-27 22:15:00

This was a life saver! My complete project file was accidentally deleted and I was able to recover all of it, no lost changes even.

Like
2011-07-27 22:15:00
2011-07-27 22:15:00

This was a life saver! My complete project file was accidentally deleted and I was able to recover all of it, no lost changes even.

Like
2011-02-25 22:12:01
2011-02-25 22:12:01

dcache.zip doesn’t help me because it requires installation. I work in an IT-controlled environment that doesn’t allow installation of ANYTHING not vetted by IT.

Like
2011-02-08 21:59:23
2011-02-08 21:59:23

Will this utility also work for Captivate 4? Or is there a similar utility to clear Captivate 4 cache?

Like
2011-01-27 04:50:26
2011-01-27 04:50:26

[…] Sie hier die Datei dcache.zip […]

Like
2010-12-08 20:11:50
2010-12-08 20:11:50

The caching introduced in Captivate 5 provides no perceptible value to the end user. I find that opening Cap 5 projects if much slower than Cap 4. As soon as we installed Cap 5, the disk space on my C: drive evaporated. Now we have to go through these extra steps to clear out the cache which has no value to begin with.

Like
(1)
>
Anonymous
's comment
2012-12-04 01:46:00
2012-12-04 01:46:00
>
Anonymous
's comment

We have had an even worse experience with Captivate 6. We opened an existing project (it took nearly a half an hour), it filled my folder on a network drive with so much stuff that I got locked out of the server. When I tried to change the file path to the cache to my local machine, the program crashed and no amount of installing/reinstalling will fix it.

Like
2010-09-28 17:03:12
2010-09-28 17:03:12

[…] Go to https://elearning.adobe.com/2010/09/new-utility-for-deleting-adobe-captivate-project-cache-fold…, download the “dcache.zip” and install the air app inside the zip (as mentioned in the […]

Like
2010-09-04 04:56:47
2010-09-04 04:56:47

Hi Vish, this is an excellent AIR app, I just shared it with my Twitter followers. Btw, there’s a small typo in step 2. Instead of saying dcache.zip, it should read dcache.air. Thanks again and keep up the good work.

Like
2010-09-03 17:54:02
2010-09-03 17:54:02

This will be a very useful little app. But I think it would be better if the File Name column was left justified instead of centered, which currently makes the filenames too hard to read.

Like
Add Comment