Adding Closed Captions for your Videos in Adobe Captivate

Adding closed captions to your eLearning courses is a basic requirement to meet accessibility standards like Section 508 and Web Content Accessibility Guidelines 2.0. You can easily do so for your audio-based courses by adding narration to your screen, adding slide notes, and then converting those slide notes to closed captions.

But a little-known fact is that you can have closed captions for slide videos as well. Watch this short tutorial to learn how to associate close captions with your videos embedded in Adobe Captivate courses.

No time to watch the video? Need to take a look at some quick steps? Here you go…

Steps to add video closed captions:

  1. To add a slide video, click Video > Insert Video.Picture1
  2. Add a Multi-Slide Synchronized Video and click OK.
  3. Click Video > Edit Video Timing.
  4. Click the Closed Captioning tab.
  5. Place the cursor at the position where you want to add CC.
  6. Click the + sign and enter the Closed Caption text. Edit video timing
  7. Click CC Settings to change the font, size, color, background, and the number of lines in which the captions must be displayed. CC Settings
  8. To enable the display of closed captions in the published projects, select Show Closed Captions.
  9. The ‘CC’ button appears in the playbar. While playing or previewing the project, click the ‘CC’ button to view the closed captions.

For more information on customizing the captions, read the blog Using the Customizable closed captions feature.

Leave a comment here to let me know if you have any questions about this workflow or need tutorials for any other feature in Adobe Captivate and/or Adobe Presenter.

Happy Captivating!

38 Responses

  1. […] Adding Closed Captions for your Videos in Adobe Captivate 7: Quick tutorial (with video and text) explaining the steps for adding closed captions to your videos. Note: there are several manual steps after you’ve added captions: you’ll need to sync the captions individually (very time-consuming), break up lines of caption text for easier reading, and format the text. […]

  2. As a bit more information, I work in an environment with many deaf people. Thus everything that I create must have functional closed captioning, thus the information that I seek about centering closed captioning is an important one in my work situation. Thank you for any information.

  3. I created a Video Demo in Captivate. When I tried to insert the video into a project .cpvc was not listed. So how do I put closed captioning into a .cpvc video?

  4. What if you have audio in the slides and import video, do you have to duplicate your script in the closed captioning and in the slide notes? Or can you link them?

  5. Does anyone know how I can disable the CC to automatically display during playback? I have the CC displayed in the menu bar but when I publish the cc notes are automatically displaying

  6. What if I want to export the closed captions attached to video? I have some done like this and when I go to File–>Export–>Project Captions and Closed Captions I get a message that there are no captions.

  7. Even when running as administrator, Captivate 7 does not include the closed caption text entered via the video edit timeline option in exporteded project captions and closed captioning. This must be a bug of some sort. The feature is great for translating CC into other languages, but it won’t work for video CC text. Has anyone tried this in Capitivate 8 to see if it was fixed?

  8. Need advice. Changes made in Project skin appear in project preview mode but do not reflect in the published mp4 file. I am trying to include CC option. I have also checked the settings and tried to play the file in Windows Media Player and Quick time, but could not get the play bar as set in project skin.

  9. Is there a way to display captions for audio on the slide as well as for the video? For example, I have audio for a 30 second slide that I added captions for. However, say, at 15 seconds I show a video for the remaining 15 seconds. I want to show the slide audio captions for 15 seconds and I thought the video would show its own captions that I added from then on – but the first 15 seconds are blank until it gets to the video captions.

  10. I am creating a video for publication as mp4 and to youtube. I painstakingly timed the captions, and have chosen the CC option on the project skin, but captions do not appear when I play the mp4 in Windows Media Player or VLC media player. When I upload to YouTube there are no captions. All 3 of these are in need of an srt file. How do I extract an SRT file from Captivate? If I can’t do that, how do I get the captions to appear, even if they are Open Captions (burned in). I need to be able to do this!!

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