I’m seeing several people on the Adobe eLearning Community and my own YouTube channel who are upset that they don’t qualify for the complimentary upgrade to Adobe Captivate 2017. Captivate 9 users qualify for the complimentary upgrade if they purchased Captivate 9 very recently. I believe that it’s approximately 1 month or less. You can check your eligibility here:
As an example, I purchased Captivate 7 very late in the Captivate 7 product life cycle. So late in fact that less than 30 days after I purchased version 7, Captivate 8 was launched. I reached out to the Adobe using the instructions from the link above and I discovered that I was eligible to receive a complimentary license upgrade.
If you fall outside of the eligibility, please remember that if you are using Adobe Captivate 9 or even Adobe Captivate 8 you still have an incredible piece of software that is capable of producing some amazing eLearning. Sure there are some great new features in Captivate 2017 and I’m looking forward to using most of them. Several of my clients will not be ready for Captivate 2017 for some time. I will continue to develop content for them in Captivate 9 as I need to maintain compatibility with the software that they are still using. Try not to fret too much.
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