We recommend that you navigate to the Update page to learn more about the update and download the required update. We have also fixed the issue of previewing/publishing on a Mac in the new update.
When previewing or publishing your courses in HTML5, it fails to load.
You must have Captivate (2017 release) version 10.0.0.192 installed on your computer.
To check the version, click Adobe Captivate > About Adobe Captivate.
To fix this issue, perform the following steps:
- Close all Captivate instances that are opened on your system.
- Download the hotfix for MAC from the following location: CaptivatePatch2017
- Unzip the file.
- Run the AdobeCaptivate-2017-0-1-Update_upd.dmg file.
- Launch Captivate and verify.