Captivate responsive courses will not auto-play on browsers

May 3, 2018
Staff 64 posts
Followers: 13 people
8

Captivate responsive courses will not auto-play on browsers

Staff 64 posts
Followers: 13 people
May 3, 2018

Due to some recent browser updates, all modern web browsers have discontinued auto-playing media in web pages. Similarly, HTML5 and responsive courses created in Captivate will not auto-play. Autoplaying is not honored even after enabling the option Auto Play in Preferences > Project > Start and End.

While SWF videos will continue to auto-play, HTML5 and other responsive courses will not auto-play.

Even though auto-playing of media was not possible in devices, now the same behavior is extended to desktop browsers.

We recommend that you leave the Auto Play option disabled, since it does not get honored.

8 Comments
2018-05-07 01:18:27
2018-05-07 01:18:27

I'm new to this, so bear with me. Does this mean it won't work when implemented in an LMS, because the LMS is browser-based? Just checking.

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(3)
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CKinsey
's comment
2018-05-07 09:22:07
2018-05-07 09:22:07
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CKinsey
's comment

It is so. Auto-play will not happen on any browser.

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(1)
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Saurav Ghosh
's comment
2018-05-07 13:28:26
2018-05-07 13:28:26
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Saurav Ghosh
's comment

Thank you. I'm fine with that, I just wanted to make sure I understood.

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CKinsey
's comment
2018-05-07 13:29:13
2018-05-07 13:29:13
>
CKinsey
's comment

Thank you. I'm fine with that, I just wanted to make sure I understood.

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2018-05-07 13:12:29
2018-05-07 13:12:29

This will be problematic for end user experience. I can see support help desk tickets submitted because course will not autoplay and users will self identify as a streaming issue. I hope there will be some options for the start of the course because the only thing end user will see is a fairly non-descript page with a white playback arrow.

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(3)
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PixelmaestroPro
's comment
2018-05-07 13:18:22
2018-05-07 13:18:22
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PixelmaestroPro
's comment

Extremely valid point Lawrence. In the last few years, auto-playing of videos led to sub-optimal and intrusive user experience. That is why Chrome and Safari browsers have disabled this option. Unless there is a strong use case of auto-playing, Google and Apple will not reverse their decision.

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(1)
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PixelmaestroPro
's comment
2018-05-07 13:20:19
2018-05-07 13:20:19
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PixelmaestroPro
's comment

Lawrence, Lieve has written about it. Please read https://elearning.adobe.com/2018/03/get-rid-white-start-screen-black-button-html-output/ Thanks, Saurav

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Saurav Ghosh
's comment
2018-05-07 13:35:53
2018-05-07 13:35:53
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Saurav Ghosh
's comment

Thank you, I will share with our team. We had a team member that let us know about the issue after using the latest Captivate release. The insertion of the poster image should smooth out the experience. Thank you for the link.

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