Captivate responsive courses will not auto-play on browsers
Staff
66 posts
Captivate responsive courses will not auto-play on browsers
Staff
66 posts
Due to some recent browser updates, all modern web browsers have discontinued auto-playing media in web pages. Similarly, HTML5 and responsive courses created in Captivate will not auto-play. Autoplaying is not honored even after enabling the option Auto Play in Preferences > Project > Start and End.
While SWF videos will continue to auto-play, HTML5 and other responsive courses will not auto-play.
Even though auto-playing of media was not possible in devices, now the same behavior is extended to desktop browsers.
We recommend that you leave the Auto Play option disabled, since it does not get honored.
Staff
66 posts
This is stupid, I can play any course published prior to Captivate 2019 and have no problem with it. This is NOT a browser issue.
In earlir times there were “hacks”, means: In the exported html5 code users have changed some code and have overridden the play button. Has anyone an idea how to do this now, on captivate 2017 exports?
As far as I can tell, this is an issue that only occurs when Captivate is used as the authoring tool. HTML5 outputs still autoplay in Chrome when published using Storyline 3. We currently use both Captivate and Storyline and I’m only getting the autoplay issue when publishing with Captivate so as far as I can see, it’ s not Chrome’s fault but Adobe’s.
Thanks for this! I just republished a course that was autoplaying before yesterday, and now I have to click play. I thought it was a problem with my course…glad to know it’s just the “new standard!”
This will be problematic for end user experience. I can see support help desk tickets submitted because course will not autoplay and users will self identify as a streaming issue. I hope there will be some options for the start of the course because the only thing end user will see is a fairly non-descript page with a white playback arrow.
Extremely valid point Lawrence.
In the last few years, auto-playing of videos led to sub-optimal
and intrusive user experience. That is why Chrome and Safari browsers have disabled this option. Unless there is a strong use case of auto-playing, Google and Apple will not reverse their decision.
Lawrence,
Lieve has written about it. Please read https://elearning.adobe.com/2018/03/get-rid-white-start-screen-black-button-html-output/
Thanks,
Saurav
Thank you, I will share with our team. We had a team member that let us know about the issue after using the latest Captivate release. The insertion of the poster image should smooth out the experience. Thank you for the link.
I’m new to this, so bear with me. Does this mean it won’t work when implemented in an LMS, because the LMS is browser-based? Just checking.
It is so. Auto-play will not happen on any browser.
Thank you. I’m fine with that, I just wanted to make sure I understood.
Thank you. I’m fine with that, I just wanted to make sure I understood.
You must be logged in to post a comment.