Exasperated Customer

May 17, 2018
Newbie 1 posts
Followers: 0 people
2

Exasperated Customer

Newbie 1 posts
Followers: 0 people
May 17, 2018

It has been a long time since I have had a buying experience as miserable as this. All I wanted to do was buy a piece of software. The first 20 minutes was spent getting ran around from one tangential article to the next. Once I finally found the “Buy” button, my troubles really began. Once I started the download, it kept bugging me to re-enter my password every few minutes. Once I was done downloading, I found out that I needed to download another app just to unzip the thing. I did that and the whole thing lost track of the original file. So now I am downloading the whole damn thing all over again. What kind of amateur hour are you running over there? If this had been a Microsoft product, it would have been a breeze.

2 Comments
2018-05-18 00:11:02
2018-05-18 00:11:02

Please try to download Adobe Captivate from this link https://elearning.adobe.com/2017/03/adobe-captivate-download-locations/

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2018-05-18 15:12:28
2018-05-18 15:12:28

Just FYI, I am not working for Adobe, am just a user like you. Was smiling because I had again the worst experience yesterday with a Win10 upgrade, where MS never remembers that I am not using a US keyoard, which makes entering my password very tricky. But that is off topic. You want to buy Adobe Captivate 2017? Di you want a subscription license or a perpetual licenxe? Anyway you need an Adobe ID, if you didn't buy any Adobe apps before, create such an ID. For a subscription license that ID will be linked to your license, for a perpetual license you'll get a serial number after buying. You can just download the trial version, and test out if you like it, you'll get a fully working app. Downloading from the Adobe site will use the Akamai download manager (maybe that caused troubles), an alternative is this full legal website: https://prodesigntools.com/adobe-captivate-2017-direct-download-links.html; When you have licensed the product, please don't forget to check Help, Updates to see if eventual patches have been released. The present version is 10.0.1.285.

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