May 11, 2018
HTML5 Output not workin
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May 11, 2018
HTML5 Output not workin
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Hello. I am working on a tutorial in Captivate 2017 with audio narration. All displays fine in Chrome, Edge and Internet Explorer except for the following problem: when you try to use the rewind or fast forward buttons, the audio is disabled and there is no way to re-enable it unless you reload the presentation. Is there a fix for this? In lieu of that, is there some way to simply remove the fast forward and rewind buttons from the HTML5 display?

Thanks.

2 Comments
2018-05-12 13:11:20
2018-05-12 13:11:20

You talk about a ‘video’ but I suppose you mean an interactive movie published to HTML? You are using a default playbar? Look under Project, Skin Edito: the first tab is about the Playbar. In the default setting all the buttons are enabled, but you can customize. Uncheck the buttons you don’t want to embed in the playbar. It would be easier if I could add a screenshot, but since ‘discussioins’ which are really questions are not synchronized to the Jive forums, where screenshots and video are possible in answers, it is not possible.

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2018-05-11 23:30:40
2018-05-11 23:30:40

Hi Michale,

Audio will not work while fast forwarding in Captivate video. Captivate project does not play inside an audio or video player, it plays the file using the browser. This is an expected behavior.

Regards
Ashish

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