May 23, 2018
“Parsing PowerPoint Project” error message when importing PPT
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(4)
May 23, 2018
“Parsing PowerPoint Project” error message when importing PPT
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(4)

Hi,

When try to import a PPT I am getting the pop-up message “Parsing PowerPoint Project” which is then followed by a pop-up message “Unable to import Microsoft PowerPoint presentation the file maybe damaged”

I get the same message with different PPTs and also new PPTs

I have tried uninstalling Captivate and installing again.

Any ideas?

4 Comments
2018-07-05 01:43:43
2018-07-05 01:43:43

I’ve been experiencing this too but finally moved what I needed into a new presentation and it was resolved.

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2018-05-25 20:40:43
2018-05-25 20:40:43

Jason: The newer version of PPT saves the files as .pptx Your comment makes it seem as if you saved it to an older version of PPT, which would be .ppt Am I understanding you correctly, that you saved the file to an older version?

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(1)
2018-05-25 08:14:33
2018-05-25 08:14:33

Hi, Yes after posting my message I found a post similar that said you send to save the PPT as an older version and it works thanks.

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(1)
2018-05-24 09:00:47
2018-05-24 09:00:47

Hi, Could you please share the complete version of Captivate and MS PowerPoint you are using. It will help me understand the problem. You may try to save PPT files as PPTX and then try to import it in Captivate. Thanks.

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