Spinning Wheel of Doom

May 17, 2018
Newbie 1 posts
Followers: 0 people
2

Spinning Wheel of Doom

Newbie 1 posts
Followers: 0 people
May 17, 2018

I am having an issue where when I try to open an updated module I only see the wheel of doom.

I created a new demo and training project. When I updated the module in the Captivate Prime this is the result.

  • I am authoring in Captive 2017 (up-to-date on version)
  • On iOS (Mac)
  • Happens in various browsers
  • Video of the issue here: http://recordit.co/W1M6vuri5e

Any suggests would be greatly appreciated.

Comments (2)
2018-05-18 08:14:13
2018-05-18 08:14:13

It would be easier if this question was posted on the Prime forum. Since you posted this as a ‘discussion’ it is not synchronized with Adobe forums. You could try directly on the Prime forum: https://forums.adobe.com/community/captivate_prime

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2018-05-18 00:18:44
2018-05-18 00:18:44

Are you getting the loading screen while previewing the project as well from Captivate? Also, if you have applied any preloader from “Edit>Preferences> Start and End”. Disable the Preloader and then publish the project and check the issue.

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