As you can see I have 2 images the 1st is a perfect scaling. The 2nd image is what has happened to me this week. The scaling has reduced in size making it impossible to see anything. I haven’t changed anything on my computer and even when I have done it makes no difference to captivate itself.
Please help!
Are there any resolutions to this problem. Adjusting my Windows settings do not make any difference.
Display percentage is set to ? Are you on a retina screen?
I have 2017. It has been working perfectly fine for 2 months now. I re-installed it and it actually did the opposite. The toolbar was a perfect size and now the actual slides have expanded. I have to make my display the smallest to get everything to show but it makes it so super tiny it is hurting my eyes.
I have done both those things. and it makes no difference to Adobe itself it is just loading small.
Forgot to ask, which version are you using exactly? I use both 9.0.2.437 and 10.0.1.285 on two systems with retina screen. On the Surface Pro I set the Display percentage to 200%, on my laptop to 150% and Captivate versions display well.
HI,
It looks like you are working on a high resolution display.
Can you please try to increase the display setting on your Windows OS and see if that makes any difference. You may refer to the below link-
https://support.microsoft.com/en-us/help/4028566/windows-10-change-the-size-of-text
Regards,
Ajit
Are you on Windows? Have a look at the Display percentage for your screen, you may need to increase it.
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