Can’t play the captivate output on chrome browser, Playbarscript.js is missing

June 14, 2018
Newbie 1 posts
Followers: 1 people
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Can’t play the captivate output on chrome browser, Playbarscript.js is missing

Newbie 1 posts
Followers: 1 people
June 14, 2018

I can’t get my index output file to play from my computer in my local Chrome browser.

index_scorm.html will not play in browser; seems to be missing Overview\assets\playbar\playbarScript.js

I’m using Captivate 9.0.2.437. Help?

Comments (5)
2018-07-17 15:38:26
2018-07-17 15:38:26

Did anyone find a fix for this? I’m on a tight deadline to get a couple of published Captivate projects in an LMS and so far I’m getting the same error regardless of the content of the project.

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2018-06-20 13:50:58
2018-06-20 13:50:58

Hi,

Please try to perform the below steps and see if that makes any difference-

– Uninstall Captivate 9 from your machine
– Download the new build from the following link- https://adobe.ly/2FyNRyS
– Unzip the downloaded file
– Once you have unzipped the downloaded file, run the DMG file to install the new build and then launch Captivate and check the issue.

Regards,
Ajit

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(1)
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AJIT_M
's comment
2018-07-17 15:46:43
2018-07-17 15:46:43
>
AJIT_M
's comment

I’m stuck in the same situation. The new build fails to install on my Mac with a generic message, see attached. Any new information on this? I have a bunch of Captivate projects to publish to our LMS for fall courses and so far I’m completely stuck.

Attachment

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2018-06-15 20:05:58
2018-06-15 20:05:58

Mac High Sierra

Google Chrome 67.0.3396.87 (64-bit)

The new project, with reporting not enabled, also doesn’t play.

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2018-06-14 21:32:14
2018-06-14 21:32:14

Hi There,

Please confirm which operating system you are using? Is it Windows or Mac OS?

Also, try to create a new project and publish HTML5 (without enabling the reporting) and view it on Chrome and see if you are still getting the same error.

Regards,
Ajit

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