In one of my e-learning courses, I’ve created print buttons that allow the user to print certain pages of interest; in another, a custom Certificate. (certificate widget is not suitable for my purposes)
For both I’ve used the JS window.print() command. That works, the printer dialog opens, I print preview… outcome is a blank page.
I’ve adjusted the browser settings to allow background printing (as mentioned in another post), still the same.
I’m using Captivate 2017 (with latest update) on a Windows 10 machine & publish in html5. I’ve tried IE11, Microsoft Edge, Firefox and Chrome browsers.
Can anyone help? What am I doing wrong? Is there an alternative?
Many thanks for any suggestions you may have.