July 3, 2018
audio not playing in HTML5
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(9)
July 3, 2018
audio not playing in HTML5
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(9)

Has anyone had an issue with their audio not playing in HTML5 in preview and when published?  But when you click the Rewind button, the audio will play?

I published a project in Captivate 8 last week and had this issue and am having the same problem with Captivate 2017 today. When I publish as a .swf, the audio plays just fine.

9 Comments
2018-07-05 19:59:03
2018-07-05 19:59:03

I was having this and it seems to have stopped.

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pattyb96932021
's comment
2018-07-06 07:22:07
2018-07-06 07:22:07
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pattyb96932021
's comment

Be careful: Chrome has temporarily returned to the former situation where Autoplay is not unchecked, but this is only for a couple of months.

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(1)
2018-07-05 15:18:27
2018-07-05 15:18:27

Hope you’ll find the workflow OK.

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2018-07-05 13:40:13
2018-07-05 13:40:13

It’s happening with both IE and Chrome. And so far, all projects.

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2018-07-04 10:00:21
2018-07-04 10:00:21

Hi, Can you please confirm the browser you are using? Is it happening with all the projects?

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(4)
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Mayank_Meh
's comment
2018-07-05 13:47:06
2018-07-05 13:47:06
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Mayank_Meh
's comment

And I take that back. I just tried again in Edge and it worked. And I just googled and saw there as an auto-play issue in Chrome. Have others experienced this?

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cimberlik34821727
's comment
2018-07-05 13:55:34
2018-07-05 13:55:34
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cimberlik34821727
's comment

Yep, I disabled auto-play. That was it. My next step is to read the community post on getting rid of that big black button. 🙂

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cimberlik34821727
's comment
2018-07-05 14:23:22
2018-07-05 14:23:22
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cimberlik34821727
's comment

Do you mean my blog post about getting rid of that white screen with a black button?

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Lieve Weymeis
's comment
2018-07-05 14:23:51
2018-07-05 14:23:51
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Lieve Weymeis
's comment

Yes indeed!

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