July 14, 2018
I can’t upload my showcase captivate html5 output.
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(6)
July 14, 2018
I can’t upload my showcase captivate html5 output.
eLearning developer since 2016. 
Newbie 15 posts
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(6)

I can’t upload my showcase captivate html5 output in adobe elearning community.

I have attched screenshot below.

6 Comments
2018-12-03 00:16:05
2018-12-03 00:16:05

I’m currently having the same problem and haven’t found a solution. Very frustrating.

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kellyb83401487
's comment
2018-12-03 10:40:18
2018-12-03 10:40:18
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kellyb83401487
's comment

Did you try what I explained before? You need to publish with the zip functionality checked.  Be careful to store the zipped folder not on a networked drive, I even had problems with folders synchronized with OneDrive (MS).  With that workflow I have been able to upload several published tutorials in my blogs on the portal

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2018-07-19 08:40:03
2018-07-19 08:40:03

I had similar problems in the past but you’ll see that finally I succeeded in uploading quite a lot of HTML published movies. Normally it is required to use only the automatic zip functionality of Captivate and turning on Rescalable HTML (did see a movie from someone who forgot to turn that rescalability on – very strange result on a retina screen).
My problems with Media upload have always been the case since the portal started, even with simple images. I found that first saving the file to Draft, then edit it again and try to upload a second time, mostly helps. Not always. Often I have to insiste and try many times. The only image that never causes me issues is the new thumbnail feature.

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2018-07-19 06:57:00
2018-07-19 06:57:00

Hi NandhaKumar,
We have tried to upload the zip file which is shared by you, and it is working fine without any error.

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Chithra Basker
's comment
2018-07-19 09:58:17
2018-07-19 09:58:17
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Chithra Basker
's comment

Hi Chithra,
That error showing again.

Attachment

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Nandhakumar S
's comment
2018-07-20 10:11:21
2018-07-20 10:11:21
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Nandhakumar S
's comment

Are you trying to upload the same zip file?

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