CC text not showing
July 5, 2018
CC text not showing
July 5, 2018
eLearning developer since 2016. 
Newbie 15 posts
Followers: 9 people

I have inserted audio and multi-slide synchronized video in one slide, for the first 5 sec audio playing then video playing. The problem here is I have inserted CC text for both audio and video, here the video CC text is showing but audio CC text is not showing.

can anyone help me on this?

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Jul 5, 2018
Jul 5, 2018

Strongly recommend to split this slide in two slides: first the audio, second the video. For the learner the transition can be smooth, will not see the difference unless the video is very heavy. Both audio and video have to be loaded On Enter for the slide, which would also be less when split up.

Sorry Ashish, is it not permitted anymore to try to help a user right away? Please tell so right away, will save me lot of hours a day.

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Jul 5, 2018
Jul 5, 2018
>
Lieve Weymeis
's comment

Thank you, Lieve.

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Jul 5, 2018
Jul 5, 2018

This could be an issue with the CC settings. I would request you to please contact our support person. Please go to the link https://helpx.adobe.com/contact.html

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Jul 5, 2018
Jul 5, 2018
>
Ashish.K
's comment

Thank you, Ashish.

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