- Upon reaching a level, when do I get my Serial Number?
Ans: Once every quarter, after reaching a new level, you need to reach out to us at firstname.lastname@example.org for getting your free redemption code as per your achieved levels (3 months free license or annual).
Adobe quarters are defined as below:
- Q1 – Dec 1-Feb 28 or Feb 29 (if it’s a leap year)
- Q2 – Mar 1-May 31
- Q3 – Jun 1- Aug 31
- Q4 – Sep 1-Nov 30
- I do not see any mail from Adobe in my Inbox.
Ans: No, Adobe will not mail you here. If you have reached a new level, please reach out to us at email@example.com with a link to your profile and mentioning whether you work on a MAC/PC. The team will roll out the license(s) for you at the earliest.
- I’ve checked my inbox and Spam folders multiple times. I still do not see any mail from you.
Ans: No, you will not receive a mail from us in this regard. Request you to read the above point.
- Has there been any recent change in incentives?
Ans: You may follow this page for updates to its policy for quick referral https://elearning.adobe.com/levels/