Video Recording Windo
August 16, 2018
Zander85 Follow
Video Recording Windo
August 16, 2018
Zander85
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I cannot get the red box that outlines the recording window to line up with the actual window I am recording. I only see the top left of the window and the red box is in the view when I Preview the video.

I cannot get the red box that outlines the recording window to line up with the actual window I am recording. I only see the top left of the window and the red box is in the view when I Preview the video.

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Zander85
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Lieve Weymeis
2018-08-16 07:48:55
2018-08-16 07:48:55

If you are using Windows, can you check the Display Percentage is the display set up, please? For recording it needs to be set to 100%. You can also change the dpiawareness to 1 in the ini file.

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Dominic Michael
2018-08-16 05:50:15
2018-08-16 05:50:15

Can you please share the below details to nail down the problem?

  • Platform
  • Captivate Version used
  • Exact steps to be followed to hit this issue
  • Sample CPTX file
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