September 24, 2018
Captivate 2017 crashes on start up
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(3)
September 24, 2018
Captivate 2017 crashes on start up
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(3)

Mac running High Sierra. I tried manually copying the folder as requested in the error message to no avail. Any help is most appreciated.

3 Comments
2018-10-08 14:42:00
2018-10-08 14:42:00

You deleted the original folder, not the duplicate. On Mac duplicate is in your profile.

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2018-10-08 11:59:24
2018-10-08 11:59:24

Thanks, I deleted that folder and now the error is: “Applications/Adobe Captivate 2017/Gallery/Layouts/10_0/en_US” directory is missing! Reinstall Adobe Captivate

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2018-09-25 06:34:02
2018-09-25 06:34:02

That is a warning concerning corrupted layouts (Themes). The themes you are using in a project can be found in a folder in your profile. That folder is a duplicate of the original folder in the Gallery under the installation folder. I am a Windows user, but I suppose the workflow is the same on Mac: if you delete the duplicate folder Layouts/10_0/en_US in your profile (under Users) while Captivate is closed, a fresh duplicate folder will be created from the original one when you restart Captivate. Maybe try this?  Check your version number please, is it 10.0.1.285?

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