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Support for eLearning Community platform
Can anyone tell me how to contact support for the eLearning Community platform itself? Although I have uploaded a profile picture, a generic (redheaded female) icon is showing up next to my name everywhere I appear on the site, and I would like to change that to something more accurate. Not that I have anything against being a redheaded female, mind you, I’m just… not one. 🙂
Can anyone tell me how to contact support for the eLearning Community platform itself? Although I have uploaded a profile picture, a generic (redheaded female) icon is showing up next to my name everywhere I appear on the site, and I would like to change that to something more accurate. Not that I have anything against being a redheaded female, mind you, I’m just… not one. 🙂
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Hi Michael,
Please follow the below steps to change the avatar icon.
- Login with your Adobe account in https://forums.adobe.com
- Click on the user avatar icon in the right top corner, and select Edit Communities Profile
- Scroll down to Avatar section and choose and predefined image or upload the one you like to have.
- Click Finish
Refer the attached screenshots.
Attachment 
Ah, so the avatar image is separate from the profile picture. Good to know. Thanks!
Hi Michael,
I belong to the Captivate community team. We have a blog on this.
https://elearning.adobe.com/2018/05/change-profile-image/
Please do not hesitate to get in touch with us.
Thanks,
Saurav
Ah, I initially thought this was just pointing out how to change the profile picture (which I had already done), but it does actually talk about the avatar as well. Thanks!
Saurav
Is there a way to contact you? I have a few questions that I would like to ask about the community and I keep getting passed to different platforms.
Thank you
