This article explains how to add an external user to your Prime Account. An external user is someone who does not belong to the immediate organization, but to perhaps a partner or an associate concern. Adding an external user allows them to participate in training you enroll them in and take on any role you may give them within the LMS.
Trigger:
A partner organization or client requires access to your training program(s) for a certain period. You must add them as an External User.
Procedure:
- Log in as Admin, navigate to Users and select External. Click on Add.
- In the Add External Registration Profile window that opens, fill in details as required. Click on Save.
- An external URL is generated. Share the URL with the external user you have added.
- The external user (partner/client) must paste the URL in their browser.
- A new page opens, and the User must register themselves. The User must provide their First Name, Last Name, Email ID, create a Password, and click on Register.
Conclusion:
Once registered, the External User will be able to login to their newly created account. For more information please visit the Adobe Helpx page on Adding Users and User Groups.
For further assistance please contact captivateprimesupport@adobe.com.
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