Captivate 2019 publishing very slowly.
Captivate 2019 has been taking a long time to publish files for me. sometimes up to an hour, even for files that are not very complex.
Here’s what I’ve tried:
1. Deleting the cache.
2. Uninstalling Captivate entirely, including preferences, then reinstalling.
3. Ensuring nothing else is running in memory (or very litte).
It does appear to hang but usually if I let it keep going, it will eventually publish.
I have plenty of free RAM and hard drive space.
I’m running Windows 10 on a Lenovo ideaFlex 4.
I have no problem running other applications. Needless to say, this is wreaking havoc with my productivity levels.
Here’s a readout of the task manager. Is it normal to have so many copies of cPCefHelper.exe running?
Hello Joseph
SVG is the way to go but Captivate can not handle a lot of svg files.
Adobe Kill Flash, in order to kiss up to Apple. What is replacing Flash, as of now nothing.
HTML5 and all the Javascript library can not even came close to what flash was able to do.
I am using a lot of After Effects, Illustrator, SVG and Gif files. In order to replace Flash.
In addition to javascript. I hope that Captivate will be able to handle SVG files much better in the future.
Agree with you totally. I also hope on a better use of OAM’s with easy way of collaboration between the OAM and Captivate. Edge Animate was my preferred tool but is discontinued in favor of Animate CC which makes it much too complicated for small animations.
So as it turns out I’ve been using SVG a lot in my lessons. I just stripped out the SVGs and replaced them with PNGs and I have no problem publishing. it appears that one or more of the SVG file were causing the problem. I did not expect this.
More users reported issues with SVG lately, not sure what happens.
Chi dorme coi bambini si risveglia bagnato.
Adobe Captivate is getting worse in some sense.
In 2019, They added VR. That is a waste of resources because VR is a limited technologies.
Company are not going to buy additional equipment to view a tutorial, maybe the military.
I would concentrate my resources into SVG and MKV(Matroska).
But that will never happen.
Ciao
So as it turns out I’ve been using SVG a lot in my lessons. I just stripped out the SVGs and replaced them with PNGs and I have no problem publishing. it appears that one or more of the SVG file were causing the problem. I did not expect this.
Joe, I asked the staff to help you. Although I often have a short ‘non-responsive’ state, I didn’t have the same experiences you have. Just one other workflow you could try is to delete the Layouts (duplicate one) in Public documents. Some users had corruption in the themes and restarting CP after deleting that folder would create a new duplicate folder from the original in the Gallery.
I’m at the point now where Captivate 2019 simply hangs and doesn’t finish publishing at all, even hours later and even on small files. I’ve tried again to clear cache and preferences to no avail. I’m uninstalling Captivate and related products again and will look in the system registry to see if it has left any vestiges of itself to clear out, then will try to reinstall again. This is very frustrating as it’s the only application on my system that’s causing me problems right now.
Hi Joe,
Are your CPTX files on a network drive or at any cloud location (like One drive)? If yes then can you please try to copy them over to the local drive and check if you get the same issue while publishing the project?
Regards,
Mayank
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