Publish opens as a Word file
November 14, 2018
Publish opens as a Word file
November 14, 2018
Newbie 2 posts
Followers: 0 people

Hi,

I want to publish my Captivate 9 project to my PC. I published my project with the following settings:

When I publish there is nothing in the output folder and when i click yes as in the screenshot below Microsoft Word Opens.

Any ideas? I have researched and I cannot figure this out!

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Feb 28, 2019
Feb 28, 2019

Thanks for your reply. It made some updates to my PC and while I cannot view the published file when prompted, and when I click on folder icon on the publish screen, the folder is still empty, when I use File Explorer, I can get to the published output.

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Mar 1, 2019
Mar 1, 2019
>
donnab44769903
's comment

That is very weird. Did you try to clean the Preferences for Captivate?

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Feb 26, 2019
Feb 26, 2019

Check if the Flash player plugin is installed. If you are playing locally, is the location of the published files a Flash trusted location?

Did you check to which application the .htm file is linked in your OS?

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Feb 26, 2019
Feb 26, 2019

Thanks for your reply. Yes I am aware of the death of Flash. I cannot publish to HTML5 because our browsers will not support HTML5. I do not have a roaming profile and I am publishing to a folder on my system. There is no link in word now – just a blank document.

Any ideas would be appreciated!

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