

Preview will not work in browser
When I first installed Captivate 2019, the browser would automatically open when I selected a Preview option. Now, for some reason, it no longer opens allowing me to preview my project.
What setting has been changed that I need to change back?
When I first installed Captivate 2019, the browser would automatically open when I selected a Preview option. Now, for some reason, it no longer opens allowing me to preview my project.
What setting has been changed that I need to change back?
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If you are talking about a non-responsive (Blank) project, the reason is that all Preview methods, except F11 (Preview HTML in Browser) use a temporary SWF output. IE is probably the only (outdated) browser which still has the Flash Player plugin automatically installed, and you need it to view SWF output.
This is very annoying, but the only Preview method to use is F11. In that case you’ll be able to use any modern browser. For a long project, I recommend to activate (temporarily) the TOC feature to allow you to quickly navigate to any slide.
Hi. I just had this same problem with no web-browser preview in Captivate 2019. I was using Google Chrome as the default web browser in Windows 10. I changed the default web browser to Microsoft Edge, (not Internet Explorer) and the Preview next 5 slides, (F10) opened the preview file in Microsoft Edge. Thanks for the tip!
I wanted to thank you again for responding to my request for help. Ultimately, what worked for me was to uninstall Chrome and reinstall Chrome. Before I did that however, I changed my default browser to IE and tested the Preview > Project option. When that worked, I figured Chrome had somehow become corrupted with the connection to Captivate. Happy New Year!