Browser will not automatically open to preview project in Captivate 2019
December 28, 2018
Browser will not automatically open to preview project in Captivate 2019
December 28, 2018
Newbie 1 posts
Followers: 0 people

When I first installed Captivate 2019, the browser would automatically open when I selected a Preview option.  Now, for some reason, it no longer opens allowing me to preview my project.

What setting has been changed that I need to change back?

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Sep 25, 2020
Sep 25, 2020

why I’m unable to preview captivate project in any browser except Internet Explorer?

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Sep 29, 2020
Sep 29, 2020
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rozettem79957473
's comment

If you are talking about a non-responsive (Blank) project, the reason is that all Preview methods, except F11 (Preview HTML in Browser) use a temporary SWF output. IE is probably the only (outdated) browser which still has the Flash Player plugin automatically installed, and you need it to view SWF output.

This is very annoying, but the only Preview method to use is F11. In that case you’ll be able to use any modern browser. For a long project, I recommend to activate (temporarily) the TOC feature to allow you to quickly navigate to any slide.

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Feb 9, 2020
Feb 9, 2020

Hi. I just had this same problem with no web-browser preview in Captivate 2019. I was using Google Chrome as the default web browser in Windows 10. I changed the default web browser to Microsoft Edge, (not Internet Explorer) and the Preview next 5 slides, (F10) opened the preview file in Microsoft Edge. Thanks for the tip!

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Dec 31, 2018
Dec 31, 2018

I wanted to thank you again for responding to my request for help.  Ultimately, what worked for me was to uninstall Chrome and reinstall Chrome.  Before I did that however, I changed my default browser to IE and tested the Preview > Project option.  When that worked, I figured Chrome had somehow become corrupted with the connection to Captivate.  Happy New Year!

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Jan 2, 2019
Jan 2, 2019
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terriep64771261
's comment

Thanks for telling your solution!

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Jun 17, 2019
Jun 17, 2019
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terriep64771261
's comment

Hi,

Next time if you face an issue like this ( I hope you don’t) , try keeping chrome tab/s open and then preview your course. This generally works for me. Hope this helps 🙂

Thanks,

Charu

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