Overlaying image and smart object doesn’t appear in browser
January 5, 2019
Overlaying image and smart object doesn’t appear in browser
January 5, 2019
Newbie 9 posts
Followers: 1 people

Hi,

I am working on a project where i have a background image and text in front of it.  The text appears as expected in the browser but at the end of the slide, I ask the user to click a smart button to continue.  I show a smart object (arrow) pointing to the button.  The problem is that the smart object doesn’t appear.

If I move the smart object near the beginning of the slide it shows up fine but towards the end it doesn’t appear.

I am having an additional but similar problem where I am trying to use an arrow to point to text on the screen as I narrate.  The first arrow appears but then nothing else shows up.  During a preview it looks fine when I scrub the timeline.  You can see the arrows appear and disappear as planned.  It happens when I publish or click any of the preview options.

I put the smart object to the top of the stack so its not underneath anything.

Any advice would be greatly appreciated.

Thank you,

Todd

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Jan 7, 2019
Jan 7, 2019

Thank you for your thoughtful reply.  I appreciate the suggested list.  I’m on it!  As a newbie there is so much to learn and I find myself consuming tutorial videos for half my days  I’m enjoying the process but wish I could learn twice as fast lol.

 

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Jan 7, 2019
Jan 7, 2019
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toddr1
's comment

I know that seems now the way CP-newbies think they have to learn: just by watching videos. Recently I had quite a lot of trainees for a personalized training who started that way as well, but exclaimed after a couple of really personalized training sessions: OMG, why didn’t I find you before, I am now developing in half the time i used to.  You don’t have to believe of course, but due to my decades of experience with software training, I see video tutorials (especially the non-interactive, step-by-step ones) as a good addition, but never the best way for learning.

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Jan 7, 2019
Jan 7, 2019
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toddr1
's comment

BTW: could you show me a screenshot of the Timeline? If my suspicion is confirmed I could explain on your timeline what is happening.

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Jan 7, 2019
Jan 7, 2019
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Lieve Weymeis
's comment

Actually it was a silly oversight.  My navigation buttons were pausing the presentation.  Thank you very much once again!  It’s always the small, easily overlooked things that seem to catch me…

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Jan 7, 2019
Jan 7, 2019
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toddr1
's comment

I have answered to tons of similar ‘silly oversights’ in the forums’, reason why I classify Timeline as the number 1 stumbling block. Most training programmes don’t even treat it.

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Jan 7, 2019
Jan 7, 2019

I wrote many articles and published movies about the Timeline. Here are two links:

http://blog.lilybiri.com/pausing-captivates-timeline

http://www.lilybiri.com/published/TimelineBlog/index.html

BTW, have also a look at:

http://blog.lilybiri.com/challenges-for-starters

You will read there that I consider lack of understanding of the TImeline as being the first  cause of problems for newbies.

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Jan 7, 2019
Jan 7, 2019

Just FYI Captivate has ho ‘smart objects’ which a typical term in apps like Photoshop with a very specific meaning: it cannot be edited in PS but only in the original application (example: inserting an Illustrator file as smart object), thus protecting the original file.

I don’t know why Captivate labels shapes as being smart, but understand ou mean a smart shape. (which is vector-based).

From your explanation I suspect you are a newbie, and have problems with the Timeline (most important panel in Captivate).  If you have an interactive object on the timeline, you should see a Pausing point for that object (it will have a green timeline). All objects on the timeline appearing after that pausing point will not show up until the playhead is release or until you edit the Pausing point. I will add some links in another answer, to avoid moderating time.

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