February 19, 2019
Captivate video (distributed across multiple slides) not playing on mini iPad
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(2)
February 19, 2019
Captivate video (distributed across multiple slides) not playing on mini iPad
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(2)

I really need to figure this out and get a solution quick!  Reading information on web is really old and not of any use.  Anyone have a resolution?  I have a @10 minute video distributed across multiple slides (great for bookmarking and play on other hardware) that will not play on a mini iPad with Safari or Chrome (updated to current OS). Plays through on other hardware and browsers

The ‘slide’ displays (like a preview or screenshot) but the video will not play.  I can scrub the playbar to various ‘slides’ and the view does change.  Any ideas?  I de-selected the ‘Scalable HTML content’ publish option (as a suggestion) but did not help.

CP Design size is 1024 x 576

video is also 1024 x 576

2 Comments
2019-02-24 09:39:01
2019-02-24 09:39:01

It was urgent, and you didn’t reply to the question I posted as an answer. Which version of iOS is installed on the mini iPad and are you sure to use the most recent version of Captivate?

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2019-02-20 08:40:57
2019-02-20 08:40:57

Which CP version do you use? If it is CP2017, second version or later, how did you cope with the AutoPlay feature turned off?

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