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I am trying to embed a MP4 video into my Captivate 2019 project. It plays in preview but when I publish I get a Connection Error. I have read through many other similar issues, but haven’t been able to resolve.
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Feb 28, 2019
Feb 28, 2019
Can you try to recode the mp4 in the Adobe Media Encoder?
How did you insert the video: as event video or as slide video?
Check the version number, please. It should be 11.0.1.266.
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