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I am trying to embed a MP4 video into my Captivate 2019 project. It plays in preview but when I publish I get a Connection Error. I have read through many other similar issues, but haven’t been able to resolve.
2 Comments
2019-02-28 08:27:05
2019-02-28 08:27:05
Can you try to recode the mp4 in the Adobe Media Encoder?
How did you insert the video: as event video or as slide video?
Check the version number, please. It should be 11.0.1.266.
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2019-04-25 17:42:57
2019-04-25 17:42:57
I have same problem. Updated Captivate no solution there. Mine was an event.
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Adobe Captivate
Adobe Events
Connection Error Captivate 2019 MP4 Video
