Software simulation Issue

February 28, 2019
Newbie 1 posts
Followers: 0 people
4

Software simulation Issue

Newbie 1 posts
Followers: 0 people
February 28, 2019

I am working on a new software simulation.  I have done over twenty of these in an older version of Captivate with no issues.  Just received a new computer with the updated version of captivate and for some reason the simulation only shows the first and last slide i do with nothing in the middle.  Tried a number of times and no luck.  Is there something that changed in the newest version?  I have two monitors and set the simulation to record the application window.

Comments (4)
2019-03-01 17:19:08
2019-03-01 17:19:08

Recording always opened the message, also in previous versions, to ‘Run as Administrator’ but that seems indeed to have become more critical in recent versions.

Changing dpiawareness to 1 instead of  is linked with the fact that you are now probably using a high density monitor, so-called retina screen. Recording needs to be done at a setting of px/px. That is what happens with that change in the ini file

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2019-03-01 08:23:25
2019-03-01 08:23:25

It was not sure when you experienced the problem? If you are previewing in Browser you need to know that AutoPlay is now turned off for all published output to HTML.

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2019-03-01 08:22:28
2019-03-01 08:22:28

Do you run Captivate as Administrator? That is really necessary for recording.

Moreover: the application to captured needs to be on the primary monitor, and it has to be set up with 100% display percentage, 1px/px

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Lieve Weymeis
's comment
2019-03-01 16:43:58
2019-03-01 16:43:58
>
Lieve Weymeis
's comment

Is this something new to 2019?  Previously with 2017 I never experienced any issues.  also when I opened captivate the first time an error message said I had to change the adobecaptivate.ini setting to 2.  Did not have to do this previously.

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