April 4, 2019
Disappearing style controls??
Fergus Fadden Follow
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April 4, 2019
Disappearing style controls??
Fergus Fadden
Hi there! I'm Fergus. I'm originally from Ireland and via stints living and working as a trainer France, Spain, Brazil and South Africa I now find myself living and working in beautiful Canada. Professionally,  I come from over 10 years of teacher training in the English as Second Language industry where I was involved in many innovative 'ICT in classroom' projects. I also project managed curriculum development projects for deployment in a number of LMS products. Since 2016 my principal focus has been Instructional design. I transitioned to Adobe Captivate in 2018. Working as an Instructional designer has allowed me to also leverage skills with Photoshop, Indesign, Audition, Garageband, iMovie and Premiere Pro as well as live video recording, audio recording and photography. I love to collaborate and get to know people in this wonderful community! I've learned so much from new friends and colleagues I have met in the Adobe forums and I look forward to making more connections and growing together as a community. 
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Of course, this is my own fault, I’m sure I accidentally hit some keyboard shortcut or something. However, I am left with the issue that my smart shape style controls have become disabled as shown below. Any ideas why? and more importantly, how to get them back?

I, just this morning, installed the most recent captivate update.

Might this result in any compatibility issues because the file was last saved under an older version of captivate?

Thanks in advance for any insights anyone can offer.

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Fergus Fadden
Hi there! I'm Fergus. I'm originally from Ireland and via stints living and working as a trainer France, Spain, Brazil and South Africa I now find myself living and working in beautiful Canada. Professionally,  I come from over 10 years of teacher training in the English as Second Language industry where I was involved in many innovative 'ICT in classroom' projects. I also project managed curriculum development projects for deployment in a number of LMS products. Since 2016 my principal focus has been Instructional design. I transitioned to Adobe Captivate in 2018. Working as an Instructional designer has allowed me to also leverage skills with Photoshop, Indesign, Audition, Garageband, iMovie and Premiere Pro as well as live video recording, audio recording and photography. I love to collaborate and get to know people in this wonderful community! I've learned so much from new friends and colleagues I have met in the Adobe forums and I look forward to making more connections and growing together as a community. 
Newbie 18 posts
Followers: 11 people
Follow
Fergus Fadden Follow
Hi there! I'm Fergus. I'm originally from Ireland and via stints living and working as a trainer France, Spain, Brazil and South Africa I now find myself living and working in beautiful Canada. Professionally,  I come from over 10 years of teacher training in the English as Second Language industry where I was involved in many innovative 'ICT in classroom' projects. I also project managed curriculum development projects for deployment in a number of LMS products. Since 2016 my principal focus has been Instructional design. I transitioned to Adobe Captivate in 2018. Working as an Instructional designer has allowed me to also leverage skills with Photoshop, Indesign, Audition, Garageband, iMovie and Premiere Pro as well as live video recording, audio recording and photography. I love to collaborate and get to know people in this wonderful community! I've learned so much from new friends and colleagues I have met in the Adobe forums and I look forward to making more connections and growing together as a community. 
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3 Comments
Lieve Weymeis
2019-04-05 06:53:58
2019-04-05 06:53:58

It happens sometimes, less in the most recent version however. Not due to you, be sure.

Did you restart Captivate? Do you clean the Cache regularly (Preferences has button to do so). If restarting CP is not helping, try restarting your system.

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Fergus Fadden
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Lieve Weymeis
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2019-04-05 13:04:25
2019-04-05 13:04:25
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Lieve Weymeis
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Thanks Lieve- Yes, it did come back but need a few restarts. Thanks for the cache tip!

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Lieve Weymeis
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Fergus Fadden
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2019-04-05 14:42:02
2019-04-05 14:42:02
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Fergus Fadden
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You’re welcome. Those are the usual tricks when CP seems to behave weirdly.

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