I managed to get this file working. Not really sure what real issue was or what finally resolved it. I removed a highlight box from the slide and replaced it with a filled shape box which I placed behind the text entry box. I changed a number of the text entry settings back and forth and suddenly it started working. In the end, I was able to keep the Submit button and the shortcut key for the Text Entry box and keep on lost focus enabled for the text box. All is good now.
I’m having issues with text entry boxes in Captivate 9 and HTML5. Once I enter an incorrect text response to check my failure caption, if I click the submit button, the X beside the text entry field disappears. Then I am unable to click back in the field to make it active and edit the text to enter the correct response. I have set the number of attempts to infinite attempts. Any ideas on why this is happening or how to work around it?
Lieve, thanks for your response. This is a validated TEB. It’s part of a software simulation where the text entry box is over a field. After typing the text, you click the submit button to validate it. I changed the TEB submit button to a transparent button and placed it over the actual button the user would click. I was testing the validation piece. When I input an incorrect response and click the TEB submit button, it pops up the failure caption as expected but then the user is stuck there and cannot change the text to a correct entry. I have the success action set to “Go to next slide”. This is the last interaction on this slide. I’ve tried having it enable the text box on lost focus as well, but am still having the same issue. Any ideas?
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Never put two interactive objects stacked, this will always cause problems, just a tip, not linked with a solution for the TEB but you have to forget about what you did. You can change the appearance of the Submit button for a TEB, you can even take it out and activate Auto Submit which will work only for a correct answer. You have infinite attempts, right? I will try to find a blog I wrote, or maybe write out a step-by-step tutorial for you explaining what and why it is happening.
Will try to write a short blog ASAP, sorry for the delay. A basic tutorial was published about TEB with lacking information and that always is so frustrating. I want to assemble TEB tips/tricks in a new post, will include your problem as well.
Is this a validated or a non-validated TEB?
You talk about X, what do you mean? Can you show a screenshot?
If the TEB is not validated, when clicking the Submit button the action defined under ‘Success’ is done. By default it is set to ‘Continue’, which means you get past the pausing point of the TEB and are not able to edit and re-enter anymore. Set the Success action to ‘No action’ and you’ll be albe to edit the field as many times as you want.
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