June 18, 2019
Video and audio are out of synch
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(2)
June 18, 2019
Video and audio are out of synch
I am an agile coach and an executive leadership coach. I typically work with organizations who want to transform their culture, often involving many people, like my current client of 300,000 people. I'm hoping to learn to do eLearning well enough to scale myself.
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Hi – When I play a video I recorded, the video and audio are slightly out of synch. Suggestions on how to fix this?

This was a zoom video conference call that I recorded of me and one other person talking, for my podcast.

Thanks for any suggestions,

Kelly

2 Comments
2019-06-19 09:07:22
2019-06-19 09:07:22

Yes, here are more details. I tried to record directly from captivate. I tried to record both my screen and also the webcam showing me.

You asked, “Are audio and video in one file, or did you combine later?”
They were never a file because I was not able to record at all after I clicked on camera selection, Lumix Panasonic. I WAS able to video record using my bad quality webcam. Sound came through too.

You asked, “Did you insert in a Captivate file? If yes: as event or synchronized video? How did you test: with a preview method or after publishing?”

No, I did not insert a captivate file. Instead, I was already in captivate. Did not choose event or synchronized, since I was trying to record a new video from inside captivate. I did not test, except for verifying that I indeed was able to record with my bad quality webcam, just not the panasonic.

How the panasonic is connect to my laptop – via usb. I use it daily to record zoom video conferences.

Thanks in advance for your support,

Kelly

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2019-06-19 08:25:46
2019-06-19 08:25:46

Can you offer more details, please? What did you use to record: VIdeo Demo? Are audio and video in one file, or did you combine later? Did you insert in a Captivate file? If yes: as event or synchronized video? How did you test: with a preview method or after publishing?

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