Hello fellow Captives!

I’ve just tried to perform this installation because Captivate kept crashing on me.

Update to Captivate 11.5.1. on Mac OSX 10.13.6

Took ages and finally stopped at 9%, reporting an Error code: 117, which, based on the Adobe help, is a network access error. I find this hard to believe, as my tested download speed is > 75MBPS.

Tried:

• Rebooting in safe mode
• Cleaning preferences etc.
• Completely uninstalling, downloading and reinstalling from Adobe then applying update from Update menu.

Spent hours on this and absolutely nothing works.

I’ve been a Captivate user, trainer and beta tester for years and I have to say that I’m completely flummoxed.

As an owner of a paid subscription, I’m also more than a little pissed off.

Apologies for possible crossposting.