Hello fellow Captives!
I’ve just tried to perform this installation because Captivate kept crashing on me.
Update to Captivate 11.5.1. on Mac OSX 10.13.6
Took ages and finally stopped at 9%, reporting an Error code: 117, which, based on the Adobe help, is a network access error. I find this hard to believe, as my tested download speed is > 75MBPS.
- Rebooting in safe mode
- Cleaning preferences etc.
- Completely uninstalling, downloading and reinstalling from Adobe then applying update from Update menu.
Spent hours on this and absolutely nothing works.
I’ve been a Captivate user, trainer and beta tester for years and I have to say that I’m completely flummoxed.
As an owner of a paid subscription, I’m also more than a little pissed off.
Apologies for possible crossposting.
No credit card required.
Certificate Program in Washington, D.C, Apr 14, 2020