And who’s the masochist who’s requiring values for Category, Sub and Tags –how about a search funny guy?
I have the latest/greatest Cp. Get this message when trying to open a project:
Actually, I manipulated the backup file per this video with success: https://elearning.adobe.com/2018/05/restore-cp-backup-bak-file/
Reach out to Adobe directly. This is a user forum and there is little chance someone here can help you. Adobe will likely request the file and troubleshoot the problem for you. You can contact them at CaptivateHelp@Adobe.com
Thanks, will do.
You’re welcome. Did you find a solution?
Sighing… about your first sentence. I don’t like that either, at least limit to only tags but not compulsory. It often takes me more time to find the tags than writing the blog when I post a blog.
That error message is – sadly – a ‘fit for many’ errors. Although it does mention several possible causes, those are not the only ones. It could be that the developer who created the project didn’t quit it correctly and lock files (extension lck) are still on his system. But many other reasons are possible.
Check if you have the backup file and are able to open that file? Clean the Preferences (to solve eventual corruption of that folder). Use the CleanPreferences… file to run, which you find under ‘utils’ subfolder under the installation folder (Captivate needs to be closed and you need admin rights).
Thanks for the help.
You must be logged in to post a comment.
