I am using Adobe Captivate 2019. A couple of days ago I was working on setting Recording Defaults. After attempting to Create New Style, I got a Fatal Error. After that I lost the ability to create a New Bank Project, and all of my preset Recording Defaults are gone. Many times when I click on the Recording Defaults button or the Object Style Manager button it comes up with a blank screen (not blank defaults, but a totally blank screen) and I have to use Task Manager to close down Captivate. If I do get the Recording Defaults window to display (with blank defaults) and click on the Create New Style button I get a Fatal Error.
I am trying to understand how I could have broken the system by attempting to create my own defaults.